Terms of service

Welcome to Plezo. By accessing or using our website (getplezo.com), you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.

1. Use of the Website

By using this website, you confirm that:

  • You are at least 18 years old

  • You will not use our products for illegal purposes

  • You agree to follow all rules mentioned in these terms

If you disagree with any part of these Terms, please do not use the site.

2. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your data.

3. Products & Descriptions

We aim to provide accurate and updated product information. However:

  • Colors may appear slightly different due to screen settings

  • Product packaging may vary

  • In rare cases, specifications may change without notice

Plezo is not responsible for minor variations.

4. Pricing & Payment

  • All prices are shown in USD (unless otherwise stated)

  • We reserve the right to update prices anytime

  • Payments are processed securely through trusted partners (Shopify, PayPal, etc.)

  • Orders may be canceled if payment is not verified

We do not store complete card details on our servers.

5. Order Acceptance

Your order is considered accepted only after:

  • Payment verification

  • Product availability confirmation

We may cancel any order if:

  • Shipping limitations apply

  • Suspected fraud

  • Incorrect pricing

  • Invalid information provided

In such cases, you will be notified.

6. Shipping & Delivery

Shipping times may vary based on:

  • Location

  • Carrier delays

  • Holidays

  • Weather conditions

Plezo is not responsible for delays caused by carriers.
Full details are available in our Shipping Policy.

7. Returns, Refunds & Replacements

Due to the intimate nature of our products:

  • Opened or used products cannot be returned

  • Damaged or defective products will be replaced

  • Wrong item received → we will correct it

  • Lost shipments → replacement or refund

For full details, read our Return & Refund Policy.

8. User Conduct

You agree NOT to:

  • Copy or misuse content from our website

  • Attempt to hack, disrupt or misuse our services

  • Share harmful, abusive, or offensive content

  • Use our site for fraudulent or illegal activity

Violation may lead to account suspension or legal action.

9. Intellectual Property

All images, logos, content, product descriptions, and website materials are owned by Plezo.
You cannot:

  • Copy

  • Reproduce

  • Publish

  • Distribute

our content without permission.

10. Third-Party Services

We use third-party apps for:

  • Payment processing

  • Email services

  • Analytics

  • Fulfillment

  • Customer support

Each third-party service follows its own privacy and security rules.

11. Limitation of Liability

Plezo is not liable for:

  • Incorrect usage of products

  • Allergic reactions

  • Minor packaging variations

  • Delays caused by shipping carriers

  • User error or misuse

Use products carefully and as instructed.

12. Indemnification

You agree to protect Plezo from any claims or damages caused by:

  • Misuse of our website

  • Violation of terms

  • Fraudulent activity

  • Misuse of products purchased

13. Account Termination

We may suspend or terminate your account if:

  • Fraud is suspected

  • Terms are violated

  • False information is given

14. Changes to Terms

We may update or modify these Terms anytime.
The updated version will always be posted on this page.

15. Contact Us

If you have any questions about these Terms:

📩 support@getplezo.com